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Implementation and effects of user participation in playground management: a comparative study of two Swedish municipalities

Jansson, Märit and Ramberg, Ulf (2012). Implementation and effects of user participation in playground management: a comparative study of two Swedish municipalities. Managing Leisure. 17:1, 1-13
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Official URL: http://dx.doi.org/10.1080/13606719.2011.638204

Abstract

This paper describes and analyses how customer orientation strategies, with the focus on user
participation, are implemented in playground management and their effects on managers’ attitudes and work with physical playgrounds. A comparative case study was conducted in two Swedish municipalities that involve users in different ways: through a manager-driven
participation process and through informal user-initiated dialogue. The empirical material consisted of qualitative interviews with professionals in the management organisations and studies of local playgrounds. Implementation of strategies for user participation and tactical management activities appeared to be of importance. The manager-driven participation strategy was associated with a particularly positive attitude among managers, but also difficulties such as maintaining continuous dialogue with users. The small differences found in playground provision between the two municipalities give reason to question the physical
effects of participation processes, and show the need for further research.

Authors/Creators:Jansson, Märit and Ramberg, Ulf
Title:Implementation and effects of user participation in playground management: a comparative study of two Swedish municipalities
Series/Journal:Managing Leisure (1466-450X)
Year of publishing :2012
Volume:17
Number:1
Page range:1-13
Publisher:Taylor & Francis
ISSN:1466-450X
Language:English
Publication Type:Journal article
Refereed:Yes
Article category:Scientific peer reviewed
Version:Accepted version
Full Text Status:Public
Agris subject categories.:D Administration and legislation > D10 Public administration
X Agricola extesions > X80 Social sciences, humanities and education
Subjects:(A) Swedish standard research categories 2011 > 2 Engineering and Technology > 201 Civil Engineering > Other Civil Engineering
(A) Swedish standard research categories 2011 > 5 Social Sciences > 509 Other Social Sciences > Social Sciences Interdisciplinary (Peace and Conflict Research and Studies on Sustainable Society)
Agrovoc terms:public sector, management, landscaping
Keywords:landscape management, children's play, playgrounds
URN:NBN:urn:nbn:se:slu:epsilon-e-2827
Permanent URL:
http://urn.kb.se/resolve?urn=urn:nbn:se:slu:epsilon-e-2827
ID Code:12462
Faculty:LTV - Fakulteten för landskapsarkitektur, trädgårds- och växtproduktionsvetenskap
Department:(LTJ, LTV) > Department of Landscape Architecture, Planning and Management (from 130101)
Deposited By: Dr Märit Jansson
Deposited On:19 Aug 2015 11:03
Metadata Last Modified:18 Feb 2016 10:04

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